Privacy Policy
Last Updated: February 2026
Your Privacy is Sacred
At AtmaSangham, we believe privacy is a spiritual right. We are committed to protecting your personal information with the same care we bring to your healing journey.
1. Information We Collect
1.1 Information You Provide
- Email Address: When you sign up for our newsletter or create an account
- Name: Optional, for personalized communications
- Your Concerns: Categories you select (grief, career, health, etc.) to personalize content
- Contact Forms: Any information you provide when reaching out to us
1.2 Automatically Collected Information
- Usage Data: Pages visited, time spent, navigation patterns (anonymized)
- Device Information: Browser type, operating system, IP address (not stored long-term)
- Cookies: Essential cookies only for website functionality
1.3 Chatbot Conversations (When Feature is Active)
- Chat transcripts are stored securely to improve your experience
- Auto-flagged for crisis keywords to ensure safety
- Automatically deleted after 90 days unless you save them
- Never shared with third parties
2. How We Use Your Information
We use your data only to:
- Send you weekly wisdom and spiritual guidance (with your consent)
- Personalize your experience on our website
- Respond to your inquiries and support requests
- Improve our content and services
- Ensure safety (flagging crisis situations for immediate support)
- Comply with legal obligations
We NEVER:
- Sell your data to third parties
- Share your information for advertising purposes
- Send spam or unsolicited messages
- Use your data for purposes you haven't consented to
3. Legal Basis for Processing (GDPR, CCPA, India DPDP Act)
We process your data based on:
- Consent: You voluntarily signed up for our services
- Legitimate Interest: Improving our spiritual support services
- Legal Obligation: Complying with laws in India and internationally
- Vital Interest: Protecting your safety in crisis situations
4. Your Rights
Under GDPR (Europe), CCPA (California), and India's Digital Personal Data Protection Act 2023, you have the right to:
- Access: Request a copy of all data we hold about you
- Correction: Update or correct your information
- Deletion: Request permanent deletion of your account and data
- Portability: Download your data in a portable format
- Withdrawal: Unsubscribe from emails anytime (link in every email)
- Object: Object to processing for specific purposes
- Restriction: Request we limit how we use your data
To exercise any of these rights, email us at: contact@atmasangham.com
We will respond within 30 days.
5. Data Security
We protect your information using:
- SSL/TLS encryption (HTTPS) for all data transmission
- Encrypted database storage
- Regular security audits
- Limited staff access (only those who need it for support)
- Secure hosting with Hostinger (ISO 27001 certified)
6. Data Retention
- Newsletter subscribers: Until you unsubscribe
- Contact form data: 2 years after last contact
- Chatbot conversations: 90 days (auto-deleted)
- Analytics data: Anonymized after 6 months
- Account data: Until you request deletion
7. Third-Party Services
We use these trusted partners (all GDPR/CCPA compliant):
- Hostinger: Website hosting (privacy policy: hostinger.com/privacy)
- Mailchimp: Email newsletters (privacy policy: mailchimp.com/legal/privacy)
- Google Analytics: Anonymized website analytics (IP anonymization enabled)
- Claude AI by Anthropic: Chatbot (when feature active) - privacy policy: anthropic.com/privacy
Each of these services has their own privacy policies. We carefully vet all partners for data protection standards.
8. Cookies
We use minimal cookies:
- Essential Cookies: Required for website functionality (login, preferences)
- Analytics Cookies: Help us understand how to improve (anonymized)
No advertising or tracking cookies. You can disable cookies in your browser settings, but some features may not work properly.
9. Children's Privacy
Our services are intended for adults 18+. We do not knowingly collect data from children under 18. If you're a parent and believe your child has provided us data, please contact us immediately for deletion.
10. International Data Transfers
Your data is primarily stored in India. If transferred internationally (e.g., email service providers), we ensure:
- Adequate data protection safeguards
- Standard contractual clauses (EU Commission approved)
- Compliance with local laws
11. Changes to This Policy
We may update this policy to reflect changes in law or our practices. We'll notify you via:
- Email (for significant changes)
- Notice on our homepage
- Updated "Last Modified" date above
12. Contact & Complaints
Data Protection Contact:
Email: contact@atmasangham.com
Subject: "Privacy/Data Request"
If you believe we've mishandled your data:
- EU residents: Lodge complaint with your national Data Protection Authority
- India residents: Contact the Data Protection Board of India
- California residents: Contact California Attorney General
13. Your Consent
By using AtmaSangham, you consent to this Privacy Policy. If you don't agree, please don't use our services.
You can withdraw consent anytime by:
- Unsubscribing from emails
- Requesting account deletion
- Stopping use of our website
Your Privacy Matters
We're here to support your healing, not monetize your pain. Your trust is sacred to us.
Questions? Concerns? We're listening: contact@atmasangham.com